Help & FAQ
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Honest, direct answers about legally employing household help: no fine print.
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About Clino
What is Clino?
Clino is a Swiss online service for private households that employ someone: a cleaner, nanny, caregiver or gardener. Clino creates the employment contract and monthly payslips, calculates all social insurance contributions and guides you step by step through registering with your compensation office. The price: CHF 19.90 per month, and the first month is free.
Does Clino find me a cleaner?
No. Clino is not a job platform and not a cleaning service. You have already found your household help. Clino makes sure the employment is legal and correct. We don't place staff and we don't take a commission from wages.
What does Clino do and what doesn't it do?
Clino does: the employment contract, monthly payslips, calculation of all contributions (AHV/IV/EO, ALV, family allowances, UVG accident insurance, BVG pension), the annual declaration and a canton-specific guide for every registration with the authorities.
Clino does not: place staff, transfer wages, give legal advice or submit forms without you. You submit the registration yourself. With our guide it takes a few minutes, and you stay in control.
Who is behind Clino?
Clino was founded in Zurich in 2026 by Salvador Jovells. After seeing, again and again, people in his own circle working in households without being registered. Not out of bad faith, but because the system was too complicated. Clino's studies on the Swiss household labour market are regularly cited by media such as Blick and Watson.
Registering: do I have to?
Do I really have to register my cleaner: even for two hours a week?
Yes, from the first franc of pay. AHV registration is mandatory for all household employees (AHVG Art. 12, AHVV Art. 34d), and there is no minimum threshold in private households. Two hours a week is still employment.
My cleaner also works in other households. Do I still have to register her?
Yes. Each household is its own employer and registers independently. Whether and how the other households register changes nothing about your obligation. Your registration only covers the wages you pay.
What do I risk if I don't register?
Fines up to CHF 10,000, back payment of contributions and substitute premiums: if your unregistered cleaner has an accident at work, the Ersatzkasse UVG pays - and claims the missed premiums from you, up to 5 years back (Art. 95 UVG). The risks are real and completely avoidable.
Check your riskI've been paying cash without registering. Can I still put this right?
Yes and the sooner the better. The simplest path: register correctly now and start clean. If you also want to settle the past, you can declare previous contributions to the compensation office; a voluntary declaration is treated far more leniently than being caught in an inspection. Our guide on registering a cleaner retroactively explains both paths honestly.
My cleaner doesn't want to be registered. What now?
This happens a lot, usually out of fear of taxes or the authorities. What works in practice: with registration she gets accident insurance, AHV pension contributions and monthly payslips as proof of income for a flat or a loan. In the simplified procedure, tax is settled with a flat 5% at source. No tax return for this income.
Important: the obligation to register is yours as the employer. “She didn't want to” won't protect you if something happens. Clino documents are also available in Portuguese, Spanish, English, French and Italian, so your employee understands what she signs.
My household help lives abroad and commutes. Does that work too?
Yes. Cross-border commuters are registered and insured in Switzerland like other employees; in addition, a G permit is required. Our guide on registering a cross-border household employee walks you through the specifics.
Pricing & subscription
What does Clino cost?
CHF 19.90 per month, flat. No percentage of wages, no setup fee, no annual fee. The first month is free. Several employees in the same household are included in the price.
See pricingWhat does employing someone cost in total: with all charges?
On top of the gross wage come the employer contributions to AHV/IV/EO, ALV and family allowances, plus the UVG accident insurance premium. How much exactly depends on your canton and the wage. The free Clino salary calculator shows you the exact total costs for your canton in two minutes. No account, no contact details.
Calculate in the salary calculatorWhy is Clino cheaper than Quitt?
Clino prepares everything automatically and runs lean, without expensive extra structures. Instead of a percentage of the wage, you pay a flat CHF 19.90 per month, whether the simplified or the standard procedure applies. We pass the savings on to you.
Are there hidden costs?
No. The price includes everything: payslips, employment contract, annual declaration, registration guide and managing several employees.
Can I cancel anytime?
Yes. No annual contract, no minimum term. You can cancel your subscription at the end of any month and export your data.
Can I try Clino first?
Yes. The first 30 days are free with full functionality. If Clino isn't for you, cancel before the trial ends and you pay nothing.
Start for freeHow registration works
How long until everything is up and running?
Setting up Clino takes about 5 minutes. Then comes the registration with your cantonal compensation office. We guide you step by step through the process, specifically for your canton.
Does Clino do the AHV registration for me?
No. You register yourself, and that's deliberate: you remain the person responsible towards the compensation office. Clino does the groundwork for you: a precise guide for your canton, and depending on the canton, the official registration form already filled in. You check, sign and send it off.
See how it worksWhat is the simplified procedure?
A simplified settlement procedure with a flat 5% withholding tax, available for household employees with an annual wage up to CHF 22,680. Ideal for most cleaning jobs.
What if my cleaner earns more than CHF 22,680?
Then the standard settlement procedure applies and Clino handles that automatically: the payslip is produced under the standard procedure, including the BVG deduction from age 25.
Swiss citizens and C-permit holders no longer pay the flat 5% withholding tax (the wage goes into the tax return); with a B, L, F or G permit, the cantonal withholding tax rate applies.
If the simplified procedure was already used in the current year, the compensation office recalculates the whole calendar year retroactively from 1 January under the standard procedure, not just from the month the threshold was crossed; the 5% withholding tax already paid is credited and resettled.
That credit goes to you as the employer, not to your employee: you must refund her the withheld Quellensteuer. You also issue her an ordinary Lohnausweis for the whole year, because the Steuerausweis from the Ausgleichskasse no longer applies once the year has been unwound.
Do I need a written employment contract?
A verbal contract is legally possible but risky: in a dispute it's word against word, and the provisions of the cantonal standard employment contract apply, whether you know them or not. Clino creates a legally valid written contract in minutes, in your employee's language.
Which insurance do I need as an employer?
Accident insurance (UVG) is mandatory from the first hour of work. Occupational pension (BVG) kicks in above an annual wage of CHF 22,680 and from age 25. Daily sickness benefits insurance is mandatory in 15 cantons and optional elsewhere - sensible everywhere. Clino calculates all deductions automatically and shows you where to take out the UVG policy.
What about holidays and sickness?
Your employee is entitled to at least four weeks of paid holidays per year. Even with just a few hours a week, pro rata. In case of sickness, continued wage payment applies; the extent depends on years of service and canton. The Clino payslip reflects such months correctly.
What happens if my cleaner has an accident at work?
If she is registered and UVG-insured: the accident insurance covers medical costs and daily allowances. That's exactly what it's for. Without registration, the Ersatzkasse UVG pays - and charges you substitute premiums (Art. 95 UVG). That difference is the reason Clino exists.
For household employees
What do I gain as an employee?
AHV pension contributions, accident insurance (UVG), monthly payslips as proof of income, important for finding a flat or getting a loan, and all documents in your language.
Do I need an account?
No. You receive a personal link where you can view all your payslips. No login needed.
My employer doesn't want to register me. What can I do?
You are entitled to proper registration. Without it you lack accident cover and pension contributions. The free Clino employment check reviews your situation in two minutes and creates a respectful, ready-made message for your employer. In German, even if you speak another language.
Do the free employment checkWhat is the ambassador programme?
Share your referral link with employers and earn CHF 10 per sign-up. From 3 referrals you receive ambassador status with further benefits.
Data & security
Where is my data stored?
In Switzerland: the database runs on Supabase in the Zurich region. AHV numbers are stored field-encrypted and only shown masked in the interface; all transmission is TLS-encrypted. Strict access control means every employer only sees their own data (row-level security plus server-side checks). Payment data lives exclusively with Stripe (PCI-DSS). Clino stores no card data. Security measures are independently audited, most recently comprehensively in June 2026.
Is my data shared with the authorities?
No. We do not pass data to tax authorities or migration authorities.
Can I export my data?
Yes. A full JSON export is available in the dashboard at any time.

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